Redeem of more than RO17,000 for on...
The Consumer Productivity Authority in Muscat managed to redeem RO17699 for one customer through settlement. The settlement comes within the efforts made by CPA to address the complaints and notifications sent to it by consumers through the different communication channels.
The history of the case is that CPA has received a complaint from one of the customers at which she said that she bought new vehicle from one of the auto agencies. After receiving it, she noticed noise coming from the vehicle. She visited the agency to check this noise, but the technicians said that there is nothing irregular about the noise. The consumer thus filed a complaint with CPA against the agency. As per the arr...
Monday 2 , October 2023
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A commercial establishment in North...
The Law Enforcement Officers in North Al Batinah managed to spot a commercial establishment trading and selling large quantities of expired paints. The campaign is part of the efforts made by the Directorate General of Consumer Protection to eliminate violations by service providers, control fraud practices and stop the handling of illegal commodities. It also comes within the efforts made by punish violators as per the consumer protection laws, regulations and decisions.
The history of the case is that while paying a field visit to shops at the governorate, the law enforcement officers spotted an establishment selling expired paints. The act is a violation of the provision of article 2 of ...
Sunday 1 , October 2023
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Recall of More than 1000 Kia Sporta...
The Consumer Protection Authority, in cooperation with Reliable International Automotive LLC, has launched a recall campaign for 1412 Kia Sportage SL and Sorento XM 2011-2013. To check the chassis Nos of the affected vehicle, kindly visit the CPA website recall.pacp.gov.om
The recall is due to manufacturing defect, which may cause fire at the engine room while driving. This is attributed to a number of reasons, which are difficult to identity. A small number of vehicles has been affected by fire at the engine room.
The recall is a preemptive action to control any fire risks at the vehicle due to leakage of fuel or oil or engine damage.
The agency will check the engine to identify any vibrati...
Wednesday 27 , September 2023
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