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For not issuing a purchase invoice and the non-fulfillment of consumers rights Barka: administrative fines amounting to more than OMR 1,000 for violating the Consumer Protection Law

17/12/2017


The Consumer Protection Department in Barka has recently imposed administrative fines amounting to OMR 1,450 against commercial establishments, for violating the Consumer Protection Law as promulgated by Royal Decree No. 66 /2014.


 

 

 The first fine was imposed when a difference in product weight was discovered through inspection, the product was biscuit and the label on it read 48 g, while the actual weight was between 38 - 42 g, which is a violation of the Consumer Protection Law, therefore, an administrative fine was imposed on the venue that committed the violation.
the second fine was imposed based on a report by one of the consumers through PACP call center, indicating that he bought meat but after weighing the meat at another venue, the weight was different than what he purchased. Law enforcement verified the report and imposed an administrative fine of OMR 200.   
Other fines were imposed for various reasons such as jacking up the prices of commodities, not issuing a purchase invoice and the non-fulfillment of consumers rights.

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman